Appstar Financial Review
Appstar has earned a great reputation in the electronic payment industry as a leader and one stop solution for payment processing related services, be it a processing software or a complete set of hardware equipment. Since, it’s incorporation in 2002, it has achieved significant milestones in payment processing and now it is trusted brand in the industry.
Appstar Financial is a Better Business Bureau (BBB) accredited so definitely it meets all standards of being an ideal payment processing company.
Product and Services
Appstar Financial offers a wide range of products including echecks, credit processing debit processing, gift and loyaly cards. Moreover it’s service list includes EBT processing E-commerce, funding for small business, and Firstview data access. So no doubt Appstar financcial is playing a big game in the payment industry. The products and services are exclusively for merchants, with easy setups and flat discounted rates. Thus the USP of the company is its variety of products and services.
Fees and Rates
Appstar seems to be negotiable in terms of fees and charges, but some declared fees are like:-
swiped credit (1.59 %), Keyed Entry Fee (2.19%), Per Transaction Charge, Monthly Statement Fee ($ 5.95), Annual Fee, Early Termination Fee ($ 495), Monthly Minimum ($15) etc. The early termination fee is really a big number for small businesses especially.
Sales and Advertising
For past few years there has been huge complaints of the telemarketing calls from the company tries to make sales forcefully by promising false deals and discounts. The inappropriate sales calls lays a bad image for the company
Costumer Service And Support
Another negative side of Appstar financial, although the products and services offered are commendable but when costumer cervices and support is considered ,it is slightly disappointing. There are more than 200 complaints in its profile at BBB. But the company says it offers 24×7 support to its costumers.
The products and merchant services are great, so business looking for payment processing options can go for it but yes, customer service might be an issue for them in future. But overall Appstar financial is a great solution.